Shipping

SHIPPING POLICY

Shipping:

LUXEMMA ships worldwide!

All domestic (United States) purchases over $99 and international purchases over $199 qualify for FREE and PRIORITY mail service SHIPPING - FAST & FREE!

For United States orders, packages usually ship within 24 hours or next day after your order is placed.

All packages valued over $500 may require signatures confirmation upon delivery. So please make sure that you or an adult is present for a signature at the confirmed shipping address by the time your item(s) may possibly arrive. 

Although we offer priority delivery time for qualified packages; however, not very often, delivery could be delayed depending on the circumstances of mail service or situations like floods, storms, and other acts of god  which might sometimes occur in your area or on the way to your shipping address, which might cause some delay on delivery. Those situations are beyond and are out of our control as well as our mail man's. We would really appreciate your understanding and your kind patience on this matter. Thank you!

Should you need to request even sooner or overnight shipping, please contact us accordingly. At this point, we are unable to provide free shipping service. Fees may vary by shipping destinations. Please contact us for quoting your express or overnight shipping service fee.

 

REFUND POLICY

Returns

 All sales are final. No return. No refund. We are not responsible for damages and losses during or after shipment as it is beyond our controls. Please make sure you enter your shipping addresses correctly at checkouts. Also, to ensure your packages arrive safely in good condition, you may purchase your package insurance.

 

Exchanges (if applicable)

Your packages may qualify for exchanges if any incidents occurred by our faults; for example, wrong items sent.

 

Thank you for shopping at LUXEMMA.COM!